Shipping policy
Last updated: July 13, 2025
Operated by Nateaway LLC
Where We Ship
We currently ship to the United States only.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. A shipping confirmation with tracking details will be sent once the order has been dispatched.
Shipping Time
Standard delivery takes 7–14 business days depending on your location. Shipping times may vary during peak periods (holidays, sales, etc.).
Shipping Costs
Shipping costs are calculated at checkout. Free shipping promotions may apply and will be clearly displayed on the website when active.
Tracking Information
You will receive a tracking number via email once your order has shipped. Please allow up to 48 hours for tracking information to update.
Lost or Delayed Packages
If your order hasn’t arrived within 30 business days of shipping confirmation, contact us at nateadrop@gmail.com and we’ll help resolve the issue.
Incorrect Address Disclaimer
Please ensure your shipping address is complete and accurate. Nateaway LLC is not responsible for orders lost due to incorrect or incomplete addresses.
Contact
For any questions regarding your shipment, please email us at: nateadrop@gmail.com